Parts, refurbished spas, and service work — backed by clear warranty coverage
Parts and labour on certified refurbished spas
Covered for manufacturing defects
Most claims resolved within 5–10 days
Parts carry OEM warranty where applicable
Every certified refurbished hot tub sold by Advantage Pools and Hot Tubs includes a 90-day limited warranty on parts and labour. Coverage begins on the date of delivery and applies to defects in workmanship or components related to our refurbishment process.
Warranty terms may vary slightly by unit — see the listing for any unit-specific notes. Refurbished warranties are non-transferable.
Browse current inventory on our Refurbished Hot Tubs page.
All parts and accessories sold through Advantage Pools and Hot Tubs are backed by a manufacturer's warranty against defects in materials and workmanship.
Parts installed by our certified technicians receive an additional 90-day labour warranty on the installation itself, separate from the parts warranty.
Warranties do not cover damage caused by misuse, neglect, or conditions outside normal operation.
Filing a warranty claim is straightforward. Here's what to do:
Take clear photos or a short video of the defect or malfunction. This speeds up the claims process significantly.
Email warranty@advantagepoolsandhottubs.com or call 587-599-2657. Have your order number, purchase date, and photos ready.
Our team will review your claim within 2–3 business days and contact you with next steps, which may include a technician visit or part replacement.
Approved claims are resolved through part replacement, repair, or unit replacement at our discretion. Most claims are fully resolved within 5–10 business days.
Parts and accessories warranties are non-transferable and remain with the original purchaser. Refurbished hot tub warranties are also non-transferable.
Have a warranty question or need to file a claim? Our team is here to help.
Also see our Installation Services — professional installation helps protect your warranty coverage.